24/7 Support Worker Services
- 24/7 CARE
- 24/7 Support Worker Services
CRAFTING UNIQUE SUPPORT EXPERIENCES FOR EVERY INDIVIDUAL
Support Worker Services at First Support Australia
At First Support Australia, our Support Workers are the heart of the care we provide. Compassionate, professional, and person-centred, they work closely with participants to help them achieve greater independence, confidence, and connection in everyday life.
Whether it’s assisting with daily personal care, supporting social outings, helping develop life skills, or simply being a reliable presence, our Support Workers tailor their approach to suit each participant’s unique needs and goals..
With a strong focus on building trust and empowering participants, we ensure our team is not only highly trained, but also aligned with our values of dignity, respect, and genuine care.
From the home to the community, our support makes a difference.
EMPOWERING DAILY ROUTINES
Self-Care
Building Confidence & Independence
Self-care forms the foundation of daily life. At First Support Australia, we assist individuals in mastering these essential routines, from personal hygiene to meal preparation. Our approach is not just about assistance; it’s about teaching, guiding, and empowering.
A Personal Touch
Every individual has their unique rhythm and preferences. Our support workers are trained to understand and respect these nuances, ensuring that the support provided aligns perfectly with each person’s comfort and needs.
Beyond Assistance
While we assist in daily routines, our ultimate goal is to nurture independence. Through consistent support and encouragement, we aim to equip individuals with the skills and confidence to manage their self-care routines autonomously.
ENGAGing and connecting
Community Access
Bridging to the Community
Community engagement is a vital aspect of holistic well-being. Our team plays a pivotal role in facilitating this connection, whether it’s attending local events, accessing public services, or simply enjoying a day out.
Fostering Relationships
Beyond mere participation, our focus is on building lasting relationships within the community. We assist individuals in forging connections, making friends, and integrating seamlessly into community activities.
A World of Opportunities
The community offers a plethora of opportunities for learning, growth, and enjoyment. Our support workers ensure that individuals can explore these avenues safely, confidently, and joyfully.
Nurturing autonomy
Supported Independent Living
The Freedom of Independence
Our SIL services are a testament to our belief in the power of independence. We provide tailored support, ensuring individuals can lead their lives autonomously while having the assurance of consistent support.
Customised Living Arrangements
From shared living to individual homes, our SIL services cater to varied preferences and needs. Every living arrangement is designed with utmost care, ensuring comfort, safety, and community.
A Seamless Blend
At First Support Australia, SIL is not just about living arrangements. It’s about crafting a seamless blend of independence and support, ensuring every individual feels empowered and secure in their daily life.
Adventures Tailored for Participants
Personalised Holidays, Inclusive Experiences
Discovering New Horizons
Everyone deserves the joy of exploration. Our tailored holidays are designed to offer individuals the thrill of new experiences, perfectly aligned with their preferences and needs.
Every Detail Matters
From destination selection to daily itineraries, our team ensures that every aspect of the holiday is meticulously planned. Safety, comfort, and enjoyment are our top priorities, ensuring memorable experiences.
Beyond Vacations
Our tailored holidays are more than just vacations; they are journeys of discovery. We aim to provide experiences that enrich, inspire, and create lasting memories.
specialised care for uniqe needs
High-Intensive Care
Dedicated & Specialised Support
For those requiring more intensive care, our team offers specialised services that cater to their unique needs. Every care plan is crafted with precision, ensuring optimal support and well-being.
Collaborative Approach
Our high-intensive care services are a result of collaborative efforts. We work closely with families, healthcare providers, and other stakeholders to ensure a holistic approach to care.
Beyond Care
At First Support Australia, high-intensive care is not just about addressing immediate needs. It’s about understanding the individual, anticipating future requirements, and crafting a care journey that evolves with them.
Demystifying common queries
Answers Unveiled
How do you ensure the quality and training of your support workers?
All our support workers undergo rigorous screening and training processes before they join our team. We ensure they are well-versed in the latest care techniques, understand our ethos of personalised support, and are equipped to handle diverse needs. Regular training sessions and evaluations are also conducted to maintain high standards.
What exactly does a support worker do?
A support worker assists individuals in their daily activities, ensuring they can lead fulfilling and independent lives. This can range from helping with personal care tasks like bathing and meal preparation to facilitating community engagement, assisting with home maintenance, and providing specialised care based on individual needs.
What if I need support outside of regular hours or in emergencies?
We understand that support needs can arise at any time. That’s why we offer flexible scheduling, ensuring you always have access to care. In any emergency, our caring team and clear protocols act quickly, providing the right support so you can feel safe and reassured.
How do you match support workers with participants?
We prioritise creating meaningful matches between participants and support workers. This is based on various factors including the participant's needs, preferences, interests, and the expertise of the support worker. Our goal is to ensure compatibility and a strong rapport between the two.
How do you handle specific needs or requests such as cultural or language preferences?
We celebrate diversity and understand the importance of cultural and linguistic preferences. If you have specific needs or requests, please communicate them to us. We will do our utmost to match you with a support worker who aligns with your preferences and can cater to your unique requirements.
Can I choose/change my support worker if I feel the need?
Absolutely! Your comfort and trust are paramount. If, for any reason, you feel the need to change your support worker or have a preference for someone specific, we will do our best to accommodate your request and ensure a smooth transition.